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What is Vizir?

Vizir enables you to effectively manage common inquiries from both employees and users by utilizing a chatbot that understands natural language. Simplify the process of tackling complex questions with our workflow engine, which seamlessly connects your chatbot to your existing business tools. As emails can often be disregarded, you can engage and inform your users directly through your organization’s internal messaging platform. By integrating current FAQs into this messaging system, you enhance the employee experience by making information easily accessible. Reduce the number of support queries by merging various FAQs into one chatbot that guides your team to the right resources. This approach not only lessens the effort required for individuals to independently seek answers but also significantly reduces the occurrence of repetitive questions. Consequently, this promotes a more streamlined communication process and encourages a culture of self-service within your organization, ultimately leading to increased productivity.

What is Orbitrics?

Elevate both customer and employee experiences by harnessing real-time data for insightful decision-making, tailored for businesses of all sizes. Our advanced web platform simplifies the creation of effective and user-friendly surveys, making it a breeze to gather essential customer feedback. With our applications available on Android and iOS, you can access surveys through any device, including web browsers, tablets, or smartphones. Our intuitive web dashboard enables you to analyze detailed metrics related to customer interactions and satisfaction. Leverage these insights to take proactive steps that enhance overall customer happiness. Additionally, our online surveys function offline, storing responses on mobile devices until an internet connection is available, ensuring you never miss valuable feedback. Access in-depth analytics and insights derived from your respondents' data, and take advantage of the opportunity to display your organization's special offers and promotions during the survey. Choose from diverse question formats, such as radio buttons, checkboxes, star ratings, numerical ratings, and NPS, to create a tailored survey experience. Our platform also supports multiple languages, broadening your reach, and accommodates various media formats such as images and videos to enrich the survey process. This all-encompassing strategy guarantees that you gather the critical data necessary to foster significant improvements in your business while also enhancing engagement with your audience. By implementing these features, you ensure that every voice is heard, leading to a stronger connection with your customers and employees alike.

Media

Media

Integrations Supported

Wufoo

Integrations Supported

Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$150 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vizir

Company Website

vizir.co

Company Facts

Organization Name

Zivot Labs Inc

Date Founded

2013

Company Location

India

Company Website

orbitrics.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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