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What is Vocalls?

Our voice assistant functions continuously, ensuring that the limitations of operational hours, holidays, or employee health issues do not hinder your call center's performance. It promptly handles incoming calls and has the ability to engage in hundreds of conversations at once. Although its main purpose is to answer closed questions, it is also equipped to respond to a diverse range of open inquiries, all while following a personalized call script that meets your specific requirements. This assistant effectively manages routine calls, allowing your human operators to focus on more intricate matters. It skillfully extracts critical information during interactions, such as the type of request and relevant contract details. With no emotional fluctuations, this assistant maintains its professionalism regardless of whether it is managing one conversation or a thousand. It seamlessly connects with CRM systems and telephone networks, offering a fully automated solution for both incoming and outgoing interactions. Always ready to assist your customers, this voice assistant significantly reduces the strain on your call center and excels in comprehending spoken requests, demonstrating remarkable resilience under pressure. As a result, your operational efficiency will undoubtedly experience a substantial boost, paving the way for enhanced customer satisfaction and streamlined workflows.

What is Agent4?

Agent4 is a groundbreaking AI-driven virtual assistant that transforms the way you handle phone communications by moving away from traditional voicemail systems and embracing dynamic, customizable voice interactions. This advanced technology allows you to design personalized voice experiences for every caller, enabling an intelligent agent to manage both incoming and outgoing calls using your own voice and specific content, all while seamlessly integrating with your existing systems. Key functionalities include the ability to address inquiries, assist with scheduling meetings, interpret voicemails, and provide succinct summaries. Users can monitor calls in real-time, choose to connect immediately, and receive voicemail summaries enhanced with sentiment analysis to prioritize their responses effectively. Additionally, Agent4 successfully filters out robocalls, preventing disturbances. The platform supports multiple users per agent, making it particularly suitable for collaborative teams, and offers a variety of plans tailored to different needs, ranging from essential call screening to advanced call management workflows. In addition to these capabilities, businesses can leverage the platform's flexibility to customize their communication strategies, leading to a significantly improved customer experience. As a result, Agent4 not only streamlines communication but also empowers users to enhance their overall operational efficiency.

Media

Media

Integrations Supported

Google Cloud Platform
Phonexia Speech Platform

Integrations Supported

Google Cloud Platform
Phonexia Speech Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vocalls

Company Location

Poland

Company Website

vocalls.cz/en

Company Facts

Organization Name

Agent4

Company Website

agent4.ai/

Categories and Features

Categories and Features

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