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What is Vocalls?

Our voice assistant functions continuously, ensuring that the limitations of operational hours, holidays, or employee health issues do not hinder your call center's performance. It promptly handles incoming calls and has the ability to engage in hundreds of conversations at once. Although its main purpose is to answer closed questions, it is also equipped to respond to a diverse range of open inquiries, all while following a personalized call script that meets your specific requirements. This assistant effectively manages routine calls, allowing your human operators to focus on more intricate matters. It skillfully extracts critical information during interactions, such as the type of request and relevant contract details. With no emotional fluctuations, this assistant maintains its professionalism regardless of whether it is managing one conversation or a thousand. It seamlessly connects with CRM systems and telephone networks, offering a fully automated solution for both incoming and outgoing interactions. Always ready to assist your customers, this voice assistant significantly reduces the strain on your call center and excels in comprehending spoken requests, demonstrating remarkable resilience under pressure. As a result, your operational efficiency will undoubtedly experience a substantial boost, paving the way for enhanced customer satisfaction and streamlined workflows.

What is Bolna?

Seamlessly enhance and streamline your front desk operations to efficiently handle every incoming call without needing any background in prompt engineering. Our platform provides demo agents and templates to help you easily get started. Additionally, our enterprise packages include personalized assistance for both the development and testing of your agents. With a selection of the most lifelike AI voices available, you can choose the perfect one to suit your preferences. We also offer integration capabilities with leading CRMs, along with a thorough knowledge base for uploading documents. Bolna acts as a comprehensive, open-source framework designed for the rapid creation of voice-driven conversational applications that utilize advanced AI technology. You can automate all customer interactions by crafting human-like voice AI agents in mere minutes. Furthermore, you have the option to create custom functions and integrate them into the Bolna framework for bespoke solutions. This level of adaptability empowers businesses to enhance their customer engagement strategies efficiently, ultimately leading to improved satisfaction and loyalty among clients. By leveraging these tools, organizations can stay ahead in the competitive landscape and provide exemplary service.

Media

Media

Integrations Supported

Amazon Polly
Axis LMS
Cal.com
Deepgram
ElevenLabs
GoHighLevel
Google Calendar
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Llama
Llama 2
Llama 3.1
Llama 3.2
OpenAI
Phonexia Speech Platform
Twilio
Whisper
Zapier

Integrations Supported

Amazon Polly
Axis LMS
Cal.com
Deepgram
ElevenLabs
GoHighLevel
Google Calendar
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Llama
Llama 2
Llama 3.1
Llama 3.2
OpenAI
Phonexia Speech Platform
Twilio
Whisper
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vocalls

Company Location

Poland

Company Website

vocalls.cz/en

Company Facts

Organization Name

Bolna

Date Founded

2024

Company Location

United States

Company Website

www.bolna.dev/

Categories and Features

Categories and Features

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