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What is Vocalls?

Our voice assistant functions continuously, ensuring that the limitations of operational hours, holidays, or employee health issues do not hinder your call center's performance. It promptly handles incoming calls and has the ability to engage in hundreds of conversations at once. Although its main purpose is to answer closed questions, it is also equipped to respond to a diverse range of open inquiries, all while following a personalized call script that meets your specific requirements. This assistant effectively manages routine calls, allowing your human operators to focus on more intricate matters. It skillfully extracts critical information during interactions, such as the type of request and relevant contract details. With no emotional fluctuations, this assistant maintains its professionalism regardless of whether it is managing one conversation or a thousand. It seamlessly connects with CRM systems and telephone networks, offering a fully automated solution for both incoming and outgoing interactions. Always ready to assist your customers, this voice assistant significantly reduces the strain on your call center and excels in comprehending spoken requests, demonstrating remarkable resilience under pressure. As a result, your operational efficiency will undoubtedly experience a substantial boost, paving the way for enhanced customer satisfaction and streamlined workflows.

What is Ringly?

Elevate your customer service experience by implementing a human-like AI phone agent that answers calls instantly and operates 24/7. This advanced AI can manage interactions with thousands of customers at the same time, addressing inquiries and providing timely updates on order statuses. You have the flexibility to customize various aspects of the agent, including its language, voice, gender, background sounds, speed, and degree of engagement, making it perfectly tailored to your business needs. By simply providing instructions, you can utilize adjustable templates that fit your specific tasks. In scenarios where human interaction is essential, the AI can effortlessly transfer the call to the appropriate representative. Additionally, you will gain access to call recordings, transcripts, and detailed analytics, giving you the ability to evaluate each customer interaction thoroughly. If your needs exceed our standard capabilities or if you are interested in unique features or integrations, please contact us to develop a tailored plan. With our AI calling assistant, your e-commerce business will flourish, ensuring that every customer interaction is meaningful and appreciated, thereby nurturing a strong bond with your clients. This cutting-edge solution not only simplifies communication but also significantly enhances the overall experience for your customers, reinforcing your commitment to exceptional service. The implementation of this technology will set your business apart in today's competitive landscape.

Media

Media

Integrations Supported

BigCommerce
Google Cloud Platform
Magento
Phonexia Speech Platform
Shopify
Squarespace
Webflow
Wix
WooCommerce

Integrations Supported

BigCommerce
Google Cloud Platform
Magento
Phonexia Speech Platform
Shopify
Squarespace
Webflow
Wix
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vocalls

Company Location

Poland

Company Website

vocalls.cz/en

Company Facts

Organization Name

Ringly

Company Location

Netherlands

Company Website

www.ringly.io

Categories and Features

Categories and Features

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