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What is Vocantas Communicate?

Communicate offers both cloud-based and on-site multi-modal communication solutions that integrate interactive text, voice, and email functionalities. These offerings are tailored to help organizations tackle complex scheduling dilemmas, particularly in industries like higher education, utilities, healthcare, manufacturing, and customer service, which boosts outreach and engagement while reducing operational costs. The platform automates notifications through various channels such as text messages, voice calls (IVR), mobile apps, web portals, and emails, allowing schedulers to effectively handle numerous shift callouts simultaneously, thus eliminating the need for time-consuming individual phone calls. Employees can also report their absences or delays through calls or texts, providing details about their anticipated arrival times. The system's real-time integration with your Kronos platform ensures that managers receive immediate updates, keeping them well-informed at all times. In addition, the capability to send mass notifications instantly enhances organizational communication and responsiveness. These cutting-edge features not only simplify communication workflows but also significantly improve operational effectiveness, making Communicate a valuable asset for any business. Ultimately, the combination of these functionalities positions Communicate as a leading solution in the realm of organizational communication.

What is Humanforce?

Workforce Management. Redefined. Create compliant and budget-friendly schedules for each shift while motivating and empowering your team to enhance customer satisfaction and foster growth. Our solution facilitates a fulfilling employee journey for those in shift-based roles, seamlessly connecting head office operations to frontline staff. This approach ensures a smooth employee experience that boosts job satisfaction and purpose among your team. By cultivating an engaged workforce, you will elevate customer experiences and consequently drive higher revenue, all through an intuitive and comprehensive mobile application designed for ease of use.

Media

Media

Integrations Supported

ADP Comprehensive Services
Cogsdale Customer Service Management
LumenVox Automatic Speech Recognition (ASR)

Integrations Supported

ADP GlobalView
Activpayroll
Ascender
CloudPayroll
EntrySign
MYOB
Mapal Culture Suite
NetSuite
RUN Powered by ADP
SAP SuccessFactors
SwiftPOS
TechnologyOne
Tribal Habits
Xero
ichris

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vocantas

Date Founded

1994

Company Location

Canada

Company Website

www.vocantas.com

Company Facts

Organization Name

Humanforce

Date Founded

2002

Company Location

Australia

Company Website

www.humanforce.com

Categories and Features

Employee Scheduling

Automated Scheduling
Messaging
Mobile Access
Reporting/Analytics
Scheduling

Internal Communications

Chat/Messaging

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Physician Management
Recurring Appointments

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Multi-Location
Real-time Scheduling

Categories and Features

Attendance Tracking

Absence Management
Employee Scheduling
Employee Time Clock
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Employee Scheduling

Automated Scheduling
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Human Resources

Attendance Management
Compliance Management
Employee Database
Onboarding
Performance Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets

Payroll

Attendance Management
Reporting/Analytics
Self Service Portal
Vacation / Leave Tracking

Scheduling

Alerts/Notifications
Automated Scheduling
Employee Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling
Room Booking Management

Time & Attendance

Not specified

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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