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What is Vocca?

Vocca is an advanced cloud-based AI voice solution specifically designed for healthcare organizations, streamlining patient communication and scheduling with remarkable efficiency. This innovative virtual assistant is available around the clock, handling incoming calls, organizing, changing, and canceling appointments within pre-existing scheduling or patient management systems, while also responding to questions about visits and necessary preparations. Furthermore, it sends out confirmations and reminders for appointments, makes outbound follow-up calls, manages waitlists, and can escalate urgent or complex issues to staff with a detailed call summary. The user-friendly dashboard enables teams to monitor calls and bookings across multiple locations effortlessly. Vocca caters to workflows in over 20 healthcare specialties, including medical imaging, dentistry, ophthalmology, primary care, and hospital services, while integrating seamlessly with more than 20 different scheduling and patient management platforms. This service is specifically designed for healthcare practices and groups that seek to enhance patient access and reduce the burden of call management without requiring significant changes to their existing software systems. By adopting this comprehensive solution, healthcare providers can not only streamline their operations but also significantly boost the quality of the patient experience, ultimately leading to improved patient satisfaction and engagement.

What is Clero?

Clero is an AI-powered reception service designed specifically for dental practices and healthcare providers in the UK and Ireland. It adeptly manages both incoming and overflow calls, provides support during off-hours, evaluates inquiries, oversees appointment scheduling or modifications within compatible practice management systems, and routes urgent or complex calls to the right personnel. Additionally, Clero can initiate outgoing calls for various purposes, including following up on leads, confirming appointments, managing recalls, and filling vacancies on waitlists. The platform further supports customized call protocols tailored to individual practices, payment processing, and seamless communication with patients. Essentially, it aims to bolster the effectiveness of reception teams while safeguarding clinical decision-making and emergency response capabilities. In doing so, Clero significantly enhances healthcare communication and boosts operational productivity, making it an indispensable tool for modern healthcare environments.

Media

Media

Integrations Supported

Doctolib

Integrations Supported

ActiveCampaign
AeronaClinic
Calendly
CareStack
Dentally
EXACT Dental Software
Facebook
GoHighLevel
Google Calendar
Instagram
Microsoft Outlook
Pearl Dental Software
Semble
Stripe
TikTok
WhatsApp
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Custom pricing based on setup, call volume, inbound and outbound workflows, integrations, locations, telephony requirements, and support.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Vocca

Date Founded

2024

Company Location

United States

Company Website

vocca.com/en

Company Facts

Organization Name

Clero

Date Founded

2025

Company Location

United Kingdom

Company Website

cleroai.com

Categories and Features

AI Voice Agents

Not specified

Patient Scheduling

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Virtual Receptionist

Not specified

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