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What is VoiSentry?

This solution, available as a virtual machine image, can be deployed across diverse settings such as hardware servers, data centers, or cloud environments. By incorporating APIs, it simplifies crucial enrollment and verification processes, enabling your application to concentrate on efficient process management. VoiSentry is built on a cluster-based architecture, which guarantees scalability, resilience, and readiness for future requirements, offering versatile options for on-premise or data center hosting. Our state-of-the-art voice biometric engine combines exceptional security with ease of use, providing a superior experience for both enterprises and their customers. As the frequency of identity theft rises, the adoption of multi-factor authentication (MFA) has become increasingly important for protecting customer data and financial resources. The integration of voice biometrics adds an extra layer of authentication that effectively combats spoofing efforts. Additionally, voice biometrics can be employed to create voice signatures, which can act as legally binding agreements for various documents, such as life insurance contracts. In an ever-changing digital world, embracing these technologies is crucial for upholding security and trust, while also enhancing user satisfaction through innovative solutions. This comprehensive approach not only addresses current security challenges but also prepares organizations for future advancements in identity verification technology.

What is Illuma?

We provide efficient voice authentication and fraud prevention solutions specifically designed for contact centers serving credit unions and community banks, significantly improving performance in three essential areas. Our flagship product, Illuma, employs state-of-the-art signal processing, artificial intelligence, and machine learning capabilities. The voice authentication system functions unobtrusively in the background, swiftly and effectively verifying the identities of callers as they interact with contact center staff. By utilizing our advanced voice biometrics technology, we enable community financial institutions to combat fraud attempts and prevent unauthorized access to accounts with a technique that is challenging to mimic or deceive. Tailored expressly for community financial institutions, our solution is not only affordable and efficient but also secure, straightforward to implement, and user-friendly. Additionally, this pioneering system allows agents to reduce the time spent on the more tedious aspects of calls, enabling them to focus on assisting customers with their inquiries, issues, and transactions more swiftly. In the end, our solution significantly boosts both customer satisfaction and operational productivity for financial institutions, creating a win-win situation for all parties involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aculab

Date Founded

1978

Company Location

United Kingdom

Company Website

www.aculab.com/biometric-technologies/

Company Facts

Organization Name

Illuma

Date Founded

2016

Company Location

United States

Company Website

illuma.cx/

Categories and Features

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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