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What is Voice Biometrics Group?

Our business model is crafted to empower developers, system integrators, and those aiming to incorporate our technology into their products. Since our inception in 2009, VBG has unwaveringly focused on enhancing our voice biometric technology and its delivery mechanisms. We emphasize smooth interactions through prompt responses, user-friendly APIs, and straightforward deployment processes to guarantee an excellent experience. VBG distinguishes itself with an exceptionally flexible technology platform that can be customized to cater to specific needs. By leveraging advanced deep learning methodologies, we are dedicated to continuously improving the accuracy and performance of our solutions. Data security is a crucial concern for us; we limit the information we retain, protect and encrypt what we do keep, and adhere to rigorous compliance standards. With an array of contact center system integrations and authentication provider adapters, linking VBG with your chosen technologies is a breeze. We take great pride in offering exceptional customer support, always aiming to surpass industry standards. Our ongoing dedication to innovation and customer satisfaction not only keeps us at the forefront of voice biometric solutions but also inspires us to explore new horizons in technology development. As a result, we ensure that our clients have access to the most advanced tools available for their needs.

What is LumenVox?

Voice recognition and authentication powered by artificial intelligence can revolutionize how customers interact with businesses. For two decades, we have focused on fostering successful partnerships through effective collaboration. Our relentless curiosity fuels our drive to innovate for the next twenty years. With our adaptable speech-enabling technology, you can design a solution tailored to your customers' diverse needs, ensuring reliability and cost-effectiveness. We excel at one essential task: integrating speech capabilities into your applications. Experience exceptional voice automation and seamless interactions. LumenVox ASR/TTS is versatile enough to handle both straightforward commands and intricate inquiries, enhancing efficiency for everyone involved. You can say goodbye to redundancy in communication. Our solution offers unparalleled flexibility in functionality, deployment options, and revenue generation. If you can envision it, LumenVox can assist in bringing it to life. Our user-friendly technology and comprehensive toolsets streamline the process, significantly cutting down the time from development to implementation, and ensuring a smooth transition for your projects.

Media

Media

Integrations Supported

Avaya Aura
Cisco AnyConnect
Five9
Twilio

Integrations Supported

Avaya Aura
Cisco AnyConnect
Five9
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voice Biometrics Group

Company Location

United States

Company Website

www.voicebiogroup.com/index.html

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com/

Categories and Features

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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