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What is VoiceReach?

A variety of dialing technologies are available, yet they all possess a key limitation: they only manage one call at a time. Although they do speed up the dialing process, it is the distractions from gatekeepers, incorrect numbers, voicemail systems, and automated switchboards that significantly detract from your representative's productive time. In fact, up to 65% of their selling hours can be wasted, and conventional auto-dialers do little to mitigate this challenge. On the other hand, our agent-assisted solution is capable of dialing around 300 contacts each hour, adeptly navigating through phone menus and gatekeepers, leaving recorded messages, and pinpointing invalid numbers or outdated prospect information. When a prospect answers, our VoiceReach™ technology promptly connects the call to your representative without any irritating delays, while simultaneously displaying the prospect's details on your representative’s screen to foster a more engaging conversation. Additionally, the seamless two-way integration aligns VoiceReach™ with Salesforce™, ensuring that your representative's call notes are automatically updated in VoiceReach™, thus eliminating the need for manual entry and protecting vital marketing data from being overlooked. This advancement not only boosts operational efficiency but also allows sales teams to concentrate on their core strengths: nurturing relationships and finalizing deals. By enhancing the sales process in this manner, teams can achieve greater success and cultivate stronger connections with clients.

What is Colabo?

Gather all vital data in real-time from internal systems to create a shopping profile that integrates insights gleaned from social media and partner services. This allows for the presentation of tailored solutions for each customer, showcasing their individuality. For example, artificial intelligence can learn to recognize a cat by analyzing countless images, enabling quick identification; however, it will struggle with images of different subjects. In areas where technology may not suffice, the involvement of human agents becomes essential to address customer inquiries effectively. Colorado stands out in its ability to facilitate a seamless transition between automated systems and human representatives, ensuring an effortless experience for users. Additionally, Colabo improves this process by delivering personalized recommendations and insights through assisted intelligence, which empowers staff to execute their tasks more efficiently and effectively. This ultimately allows every team member to thrive as an informed expert. Such a blend of technological innovation and human skill fosters a comprehensive approach to customer service, enhancing overall satisfaction. By continually refining these interactions, businesses can establish deeper connections with their clientele and drive loyalty.

Media

Media

Integrations Supported

Integrations Supported

Adobe Marketo Engage
Eloqua
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Oracle CRM On Demand
SAP CRM
Salesforce Agentforce Marketing
X (Twitter)
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Nexsales

Date Founded

2008

Company Location

United States

Company Website

www.voicereach.us

Company Facts

Organization Name

Colabo

Date Founded

2010

Company Location

United States

Company Website

www.colabo.com

Categories and Features

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Performance Management

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Sales Enablement

Goals / Quota Management
Lead Management
Performance Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Lead Management
Performance Metrics
Territory Management

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Email Marketing
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Marketing

A/B Testing
Auto-Responders
Customer Surveys
Dynamic Content
Event Triggered Email
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics
Template Management

Inside Sales

Campaign Management
Dashboard
Data Management
Lead Capture
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Prospecting Tools
Source Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Social Marketing

Sales Enablement

Contact Management
Lead Management
Performance Management

Sales Force Automation

Campaign Management
Contact Management
Email Marketing
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking

Workflow Management

Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

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