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What is VoiceReach?

A variety of dialing technologies are available, yet they all possess a key limitation: they only manage one call at a time. Although they do speed up the dialing process, it is the distractions from gatekeepers, incorrect numbers, voicemail systems, and automated switchboards that significantly detract from your representative's productive time. In fact, up to 65% of their selling hours can be wasted, and conventional auto-dialers do little to mitigate this challenge. On the other hand, our agent-assisted solution is capable of dialing around 300 contacts each hour, adeptly navigating through phone menus and gatekeepers, leaving recorded messages, and pinpointing invalid numbers or outdated prospect information. When a prospect answers, our VoiceReach™ technology promptly connects the call to your representative without any irritating delays, while simultaneously displaying the prospect's details on your representative’s screen to foster a more engaging conversation. Additionally, the seamless two-way integration aligns VoiceReach™ with Salesforce™, ensuring that your representative's call notes are automatically updated in VoiceReach™, thus eliminating the need for manual entry and protecting vital marketing data from being overlooked. This advancement not only boosts operational efficiency but also allows sales teams to concentrate on their core strengths: nurturing relationships and finalizing deals. By enhancing the sales process in this manner, teams can achieve greater success and cultivate stronger connections with clients.

What is OptimalQ?

OptimalQ’s Science of Availability™ is a groundbreaking innovation that harnesses the power of AI and Big Data to enable businesses to engage with clients at the most opportune times. This system allows companies to connect with prospects and customers when they are most receptive, both mentally and physically. A closer look at OptimalQ shows that it provides real-time availability with ease. By merging historical insights with current enterprise data and utilizing an external sensor network, OptimalQ predicts the best moments for consumer engagement, estimates how long they will be available, and identifies the most effective communication channels for driving conversions. Say farewell to the frustration of phone tag. OptimalQ optimizes the timing of customer interactions, reducing the chances of unsuccessful outreach, missed calls, and the annoyance of clients waiting for responses. Address inefficiencies directly. With many businesses missing the opportunity to connect with 35-50% of their customers, which costs them substantial revenue, OptimalQ significantly improves the chances of reaching these individuals, thus increasing the financial gains for your business. By refining engagement strategies, OptimalQ not only enhances connection rates but also reinforces the overall potential for business success. This innovative approach redefines how companies can interact with their clientele, paving the way for a future with fewer missed opportunities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Nexsales

Date Founded

2008

Company Location

United States

Company Website

www.voicereach.us

Company Facts

Organization Name

OptimalQ

Company Location

Israel

Company Website

www.optimalq.com

Categories and Features

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Performance Management

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Sales Enablement

Goals / Quota Management
Lead Management
Performance Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Lead Management
Performance Metrics
Territory Management

Categories and Features

Sales Enablement

Not specified

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