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What is Voiceflow?

Voiceflow is a complete AI customer experience platform designed to help enterprises build, deploy, monitor, and improve AI agents across customer service and revenue workflows. The platform supports use cases such as support automation, lead generation, chatbots, phone agents, virtual receptionists, appointment scheduling, answering services, and sales conversations. It gives non-technical teams a visual workflow builder while also offering engineers APIs, code editors, functions, and integration tools for deeper customization. Voiceflow helps teams move from idea to production through a structured process that includes building, launching, iterating, testing, observing, and scaling AI agents. Its Agentic Context Engine is built to support complex conversations and create more personalized customer experiences across channels. The platform supports omnichannel deployment across web, phone, and mobile so businesses can deliver consistent customer interactions wherever users engage. Teams can combine deterministic workflows with AI-driven playbooks, global instructions, guardrails, and business logic to reduce black-box behavior. Voiceflow’s observability tools provide logs, evaluations, metrics, and performance insights so teams can understand why an agent behaved a certain way and improve it over time. Production environments allow companies to manage development, staging, and final deployment in a hosted platform built for real customer traffic. Voiceflow also helps teams avoid model lock-in by supporting major LLM providers and bring-your-own-model options. With SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance, Voiceflow gives enterprise CX teams a secure and scalable way to automate customer experiences while maintaining control over quality and governance.

What is Chatsy?

Chatsy is a cutting-edge AI agent platform tailored for businesses that desire a combination of automation and human supervision. This groundbreaking tool enables companies to develop and deploy AI agents that can handle inquiries, perform tasks, and oversee customer engagement, all while providing the option for instant human assistance through live chat and shared inboxes to ensure smooth support. By merging these functionalities, Chatsy significantly improves operational efficiency and elevates customer satisfaction levels, ultimately contributing to a more effective business environment. Furthermore, the platform's user-friendly interface allows organizations to customize their interactions, ensuring that they meet the unique needs of their clientele.

Media

Media

No images available

Integrations Supported

Axis LMS
Ejentum
FirstHelm
JSON
JavaScript
Rime
Workers by Delos

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$40 per editor per month
Free Version
Free Trial Offered?

Pricing Information

Subscription Based
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

Voiceflow

Date Founded

2019

Company Location

United States

Company Website

www.voiceflow.com

Company Facts

Organization Name

Chatsy

Date Founded

2026

Company Location

United States

Company Website

chatsy.app

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

Chatbot

Not specified

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