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What is Voicent Predictive Dialer?

Voicent provides an intuitive predictive dialer software that includes a variety of dialing options, such as predictive, preview, and progressive dialing, as well as a specialized call center predictive dialer and manual dialing feature. This software significantly increases agent productivity and enhances campaign success rates by automating the dialing process, which allows it to efficiently navigate past busy signals, unanswered calls, and disconnected lines, and even leaves messages on answering machines when needed, all without necessitating your or your agent's involvement until a live connection is established. Furthermore, with user-friendly campaign management tools available, you can easily monitor and adjust predictive dialer campaigns, modify call volume settings, handle call forwarding, and transition between different dialing modes, including progressive, preview, manual, and predictive. Consequently, users can optimize their communication workflows and spend more time interacting directly with their clients. This all-encompassing solution empowers businesses to effectively enhance their outreach initiatives, ensuring that they can connect with a broader audience. Additionally, the flexibility of the software allows for seamless integration with existing systems, making it an ideal choice for various organizational needs.

What is Voicent CRM?

Voicent CRM empowers you to efficiently manage customer relationships, accelerate your sales cycles, and maintain a thorough view of your business operations. By leveraging our all-in-one CRM platform, you can optimize your business processes with integrated phone, text, and email capabilities. Moreover, seamlessly integrating any Voicent application with the CRM allows for the formulation of unified marketing strategies, bolstered sales initiatives, and enhanced customer service. The communication tools from Voicent, designed for voice, text, and email, have direct access to your contact lists within the CRM, removing the hassle of complicated integrations or extra steps. This simplicity enables companies to concentrate more on expansion while reducing administrative tasks, thus fostering a more productive environment. Ultimately, Voicent CRM not only simplifies communication but also supports a strategic approach to comprehensive business management.

Media

Media

Integrations Supported

Voicent Communications

Integrations Supported

Voicent Communications

API Availability

Has API

API Availability

Has API

Pricing Information

$385 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$300.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicent Communications

Date Founded

2001

Company Location

United States

Company Website

www.voicent.com/predictive-dialer.php

Company Facts

Organization Name

Voicent Communications

Date Founded

2001

Company Location

United States

Company Website

www.voicent.com

Categories and Features

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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