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What is Voipfuture?

Voipfuture presents a powerful monitoring and analytics solution specifically designed for voice services in carrier-grade settings, focusing on delivering extensive, real-time insights into the performance and quality of Voice over IP (VoIP) services amidst complex networks. At the heart of this offering lies Qrystal, which continuously analyzes both signaling and media traffic through a unique "dual visibility" approach that enables organizations to assess not only the successful connection of calls but also the real-time user experience during those calls. By scrutinizing every packet that flows through the network and employing its proprietary RTP time-slicing technology, it generates precise metrics such as jitter, packet loss, and mean opinion score with remarkable accuracy. These valuable metrics are organized into actionable Key Performance Indicators (KPIs) and Quality Data Records, allowing teams to effectively monitor performance, identify issues like dropped or one-way calls, and rapidly determine their root causes. Additionally, the in-depth analytics provided not only boosts operational efficiency but also greatly enhances customer satisfaction by yielding insights that facilitate proactive adjustments to services. Ultimately, this comprehensive approach ensures that organizations can maintain high-quality voice communications while adapting to the dynamic demands of their users.

What is Nova SensAI?

Rapidly detect and predict outages and issues that affect subscribers, many of which frequently go unnoticed. This methodology reveals the consequences, origins, and fundamental reasons for incidents, enabling prioritization and quicker fault resolution while proactively improving the user experience. It forecasts and identifies disruptions and faults across mobile and fixed networks, as well as in both physical and virtual settings. Abnormal incidents that affect network functionality and user satisfaction are categorized, correlated, and analyzed for enhanced evaluation. Fault locations are pinpointed, and root causes are identified to facilitate effective, coordinated, and targeted interventions. By integrating and analyzing information from diverse source systems, it dismantles silos and delivers cohesive insights. Furthermore, it enhances latency, network performance, and service delivery through a thorough, multi-layered anomaly detection system paired with correlated analytics. The approach also addresses transient degradations and persistent problems that could impede performance, ultimately ensuring an exceptional user experience. This proactive strategy not only boosts operational efficiency but also cultivates customer satisfaction and loyalty, driving long-term business success. Continuous improvements and adjustments based on insights gathered contribute to an adaptable and resilient network infrastructure.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voipfuture

Date Founded

2007

Company Location

Germany

Company Website

www.voipfuture.com

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Categories and Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Categories and Features

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