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What is Voiso?

Voiso is a cloud-based contact center platform that simplifies the process of establishing, scaling, and overseeing your contact center, all while enhancing customer satisfaction and business performance. It offers a range of features such as local calling options, intelligent auto dialers, AI-driven voice recognition, tools for agent management, and support for multiple communication channels. In addition, Voiso seamlessly integrates with leading CRM and helpdesk systems, making it easier for businesses to enhance their communication strategies. The platform not only aids in scaling your operations but also allows you to engage with customers in countries with stringent regulations, thereby facilitating international business growth. By leveraging these capabilities, Voiso positions itself as a comprehensive solution for modern contact center needs.

What is T-Max Predictive Dialer?

Introducing the T-Max Predictive Dialer, a versatile CRM dialing solution that supports unlimited calling and free trials, making it perfect for teams involved in debt collection, marketing, and sales activities. This innovative dialer empowers users to connect with numerous live contacts simultaneously by dialing up to five numbers at once, enhancing efficiency and productivity. The automated functionality of the T-Max Predictive Dialer significantly minimizes issues like busy signals, misdialed numbers, or lack of responses, ensuring that recipients are directed to a live agent with their very first attempt. Furthermore, managers can utilize monitoring features to listen in on calls, intervene for quality assurance purposes, or effectively conclude conversations when necessary. In addition to its predictive dialing capabilities, this hosted auto dialer VOIP phone system incorporates a range of features such as a preview dialer, power dialer, SIP phones, webphones, voicemail drops, and local caller ID. Our offerings also extend to Voice Broadcasting AutoDialer Trials, making it a comprehensive tool for communication needs. Notably, T-Max Predictive Dialer seamlessly integrates with various CRM platforms, including Salesforce, Zoho, and Monday, ensuring flexibility and ease of use for all types of businesses.

Media

Media

Integrations Supported

Bitrix24
Microsoft Dynamics 365
Pipedrive
Proftit CRM
Salesforce
Sugar Sell
Zendesk
Zoho CRM

Integrations Supported

Bitrix24
Microsoft Dynamics 365
Pipedrive
Proftit CRM
Salesforce
Sugar Sell
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per user per month
Free Trial Offered?
Free Version

Pricing Information

$100.00 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voiso

Date Founded

2016

Company Location

Singapore

Company Website

voiso.com

Company Facts

Organization Name

T-Max Dialer & Communications

Date Founded

2010

Company Location

United States

Company Website

tmaxdialer.com/go

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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