Usersnap
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Ratings and Reviews 3 Ratings
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What is Volley?
How frequently do you hand over a collection of website designs to developers only to find that the end product requires adjustments? Volley presents a solution that allows you to provide precise, visual feedback on any website, enhancing communication about necessary changes. Although this method may not always be the quickest or simplest, the Volley extension enables you to effortlessly offer feedback on specific design components, streamlining your review process effectively. With the Volley Extension, you can instantly document feedback on any website, even those protected by logins, and attach files to clarify your comments. You can also invite others to view and respond to your feedback, fostering collaboration. The feedback is organized by tasks and includes essential data such as browser type, links, and operating system information. All feedback is stored in a shared workspace alongside detailed screenshots for easy reference. If using an iFrame for your website feels cumbersome, similar tools are available. Furthermore, screenshots allow for a swift review of your website while maintaining context, making the entire process more efficient. Ultimately, this approach not only facilitates clearer communication but also improves the overall quality of the final product.
What is Usersnap?
Usersnap is a platform tailored for product teams to collect targeted insights about their offerings, enhance user testing processes, and streamline feedback from stakeholders.
Organizations like Red Hat, Erste Bank, Lego, and Harvard University leverage Usersnap to boost their enterprise growth and operational efficiency.
You should consider Usersnap if your goal is to:
✔️ Centralize all product feedback within a single platform to foster the generation of innovative ideas.
✔️ Document issues visually and automate technical data collection to speed up quality assurance and facilitate communication among various teams.
✔️ Engage users more effectively by offering a straightforward method for reporting issues and welcoming avenues for them to voice their opinions.
✔️ Empower product managers, product owners, and developers to create precise, user-focused solutions by integrating incoming feedback into their product development processes and tools.
✔️ Efficiently assess new features and gauge user satisfaction through micro surveys that achieve higher response rates, ultimately enhancing the overall user experience. Furthermore, Usersnap helps in creating a culture of continuous improvement by ensuring that user insights are actively used to refine products.
Integrations Supported
Jira
Trello
Axosoft
Azure DevOps Server
Basecamp
Evernote
FogBugz
Gemini Testing
Google Analytics
Intercom
API Availability
API Availability
Has API
Pricing Information
$10 per month
Free Version
Pricing Information
$69.00/month
Startup - $69/mo. Start Free Trial. 10 team members. 5 projects. Unlimited feedback.
Company - $129/mo. Start Free Trial. 15 team members. 10 projects. Unlimited feedback.
Enterprise - Let's talk! Unlimited team members. Unlimited projects. SSO, webhooks, REST API.
Company - $129/mo. Start Free Trial. 15 team members. 10 projects. Unlimited feedback.
Enterprise - Let's talk! Unlimited team members. Unlimited projects. SSO, webhooks, REST API.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Volley
Company Location
United States
Company Website
meetvolley.com
Company Facts
Organization Name
Usersnap
Date Founded
2013
Company Location
Austria
Company Website
usersnap.com/
Categories and Features
Design Feedback
Not specified
Visual Feedback
Not specified
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Ticket Management
Workflow Management
Complaint Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management
Customer Experience
Action Management
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Not specified
Customer Service
Social Media Integration
Surveys & Feedback
Customer Success
Communication Management
Design Feedback
Not specified
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Form Builder
Knowledge Base
Reporting / Analytics
Surveys / Polls
User Management / Permissions
Issue Tracking
Dashboard
Issue Scheduling
Project Management
Task Management
Product Management
Collaboration
Feedback Collection
Idea Management
Prioritization
Quality Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
Usability Testing
Not specified
User Research
Not specified
UX
For Mobile
For Websites
Usability Testing
User Journeys
User Research
Visual Feedback
Not specified