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What is Vonage Business?

Vonage Business stands out as a leading cloud communication platform designed for businesses of all types and sizes. It meets the extensive communication needs of organizations striving for growth, offering more than 40 key features alongside functionalities for mobility, conferencing, and smooth integration with top cloud applications. With a user community surpassing 500,000 companies, Vonage offers various flexible plans and packages that cater to different organizational requirements. This versatility contributes to its popularity among businesses looking to significantly improve their communication strategies. As a result, many enterprises have chosen Vonage to help streamline their communication processes and foster better collaboration.

What is PBXact Cloud?

PBXact Cloud is specifically designed for small to medium enterprises, delivering notable cost savings and an intuitive interface through VoIP and cloud technology, which allows companies to oversee their phone systems with a consistent monthly payment. This service is available for anyone aiming to improve their telecommunications, featuring a simple setup process that does not necessitate any advanced telephony expertise. Each extension includes unlimited calling, which simplifies financial planning and billing. The advantages of cloud technology allow businesses to quickly set up their PBX without the hassle of maintaining physical hardware or facing unforeseen expenses. PBXact enables organizations to effectively manage their telephony systems and easily accommodate new number requests. Choosing a cloud-hosted PBX not only helps businesses cut costs but also provides total control over their communication requirements, resulting in a seamless and effective operation. Additionally, the adaptability and growth potential inherent in PBXact Cloud present an attractive option for companies aiming to enhance their communication framework while remaining agile in a fast-paced market. The comprehensive features of this service ensure that businesses can stay ahead of their communication needs as they evolve.

Media

Media

Integrations Supported

Alexa Smart Properties
CredentialingSpectrum
DentalTap
Detrack
FUSION
Google Chrome
Google Contacts
Loangility
Prodoscore
QuickBooks Online
Quickwork
Reveal
SIPStation
Salesforce
Stackreaction
Sugar Sell
SuprSend
VEVS Boat Rental Software
VEVS Car Rental Software
Vonage Communications APIs (Nexmo)

Integrations Supported

Alexa Smart Properties
CredentialingSpectrum
DentalTap
Detrack
FUSION
Google Chrome
Google Contacts
Loangility
Prodoscore
QuickBooks Online
Quickwork
Reveal
SIPStation
Salesforce
Stackreaction
Sugar Sell
SuprSend
VEVS Boat Rental Software
VEVS Car Rental Software
Vonage Communications APIs (Nexmo)

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vonage

Date Founded

2001

Company Location

United States

Company Website

www.vonage.com

Company Facts

Organization Name

Sangoma Technologies

Date Founded

1984

Company Location

Canada

Company Website

cloud.pbxact.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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