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What is Vouch?

Vouch is a video communication tool designed to assist teams in creating, collaborating, and engaging through short-form video content. This innovative platform enhances interaction and streamlines the communication process within teams.

What is Outhentik?

Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.

Media

Media

Integrations Supported

Canva
Confluence
Highspot
HubSpot CRM
HubSpot Content Hub
HubSpot Customer Platform
HubSpot Marketing Hub
Jira
Jira Service Management
Lever
Microsoft Teams
Salesforce
Slack
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0.00
Free Version
Free Trial Offered?

Pricing Information

$97/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Vouch

Date Founded

2021

Company Location

Australia

Company Website

www.vouchfor.com

Company Facts

Organization Name

Outhentik

Date Founded

2025

Company Website

www.outhentik.app

Categories and Features

Referral

Not specified

Video Testimonial

Not specified

Categories and Features

Customer Feedback

Not specified

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Testimonial Reviews & Ratings

Testimonial

Testimonial.to