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What is VoxSci?

Listening to voice messages can often be a tedious and lengthy endeavor. VoxSciencesâ„¢ transforms this experience by converting voice messages into text, allowing them to stand on equal footing with email, SMS, and instant messaging, along with offering advantages like the ability to search textually. Our cutting-edge VERBS (Virtual Engine for Recognition of Basic Speech) technology efficiently changes voice messages into written form, delivering them through various methods such as email, SMS, or an API interface. This voicemail-to-text solution is ideal for individuals as well as corporate voicemail systems. For businesses that need to transcribe a large volume of voice messages, our XML API proves to be especially advantageous, catering to sizable companies focused on Voice of the Customer initiatives, comment lines, and network or PABX operators and partners. The Voice of the Customer approach serves as a vital market research strategy, providing in-depth insights into customer preferences and needs by analyzing feedback gathered from multiple sources, including email, web interfaces, and IVR surveys. This strategy not only boosts customer satisfaction but also empowers organizations to adjust their offerings to better align with changing consumer demands, ultimately leading to more effective service delivery. By leveraging these advancements, companies can gain a competitive edge in understanding and fulfilling their clients' expectations.

What is Twilio Voice?

Develop a flexible voice solution using the API that connects millions of users worldwide. With Twilio Voice, you have the capability to craft distinctive phone call experiences through a single API, allowing you to create, receive, manage, and oversee calls effortlessly with minimal code. Tailor your experience to your specifications by leveraging an extensive array of customization tools, including our Voice SDK, speech recognition features, Interactive Voice Response (IVR), and transcription of recordings. If your goal is to establish international conferencing or set up alerts and notifications, Twilio provides the necessary support for Voice development, including resources like Twilio Runtime and Studio developer tools. Additionally, you'll find comprehensive documentation, code snippets, and supportive libraries available to jumpstart your building process today, ensuring you have everything you need to succeed.

Media

Media

Integrations Supported

Jeeva eClinical Cloud
Pinpoint
Rayven
Spoke Phone
Twilio
Whelp

Integrations Supported

Jeeva eClinical Cloud
Pinpoint
Rayven
Spoke Phone
Twilio
Whelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.0085 per min
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoxSciences

Company Website

www.voxsci.com

Company Facts

Organization Name

Twilio

Date Founded

2008

Company Location

United States

Company Website

www.twilio.com/en-us/voice

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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