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What is WP Docs?

Imagine merging all your commonly asked questions, instructional materials, and organizational policies into one centralized, user-friendly platform. This integration enables your support teams to quickly share a link that addresses any complex inquiries. Many customers would rather find answers immediately rather than wait for a response after submitting a support ticket. By providing self-help articles and guides, you not only support their journey but also reduce the costs associated with customer support. Furthermore, keeping high-quality, relevant information on your site can significantly improve its ranking in Google search results. The inclusion of how-to guides and FAQs can attract a wider range of potential customers through enhanced visibility. In today's digital age, it’s crucial to maintain clear communication across various devices for optimal user experience. wpDocs facilitates the optimization of your documentation for smooth access on desktops, laptops, tablets, smartphones, and more, simplifying the document collaboration process. Ultimately, this tool not only boosts efficiency but also cultivates a better-informed customer base, paving the way for increased satisfaction and loyalty. In addition, a more knowledgeable clientele can lead to higher conversion rates and long-term business growth.

What is Ocasta?

Ocasta is a powerful frontline communications and engagement platform designed to deliver operational updates directly to your team, ensuring they are always in the loop and ready to take action. Through personalized feeds, targeted push alerts, and a centralized hub for knowledge and microlearning, Ocasta eliminates the common frustrations of missed updates and communication delays. The platform helps you streamline communications across shifts, providing real-time analytics so managers can assess engagement and performance at a glance. Ocasta also includes robust reward and recognition features, allowing managers to instantly acknowledge and incentivize employee achievements. Its mobile and web solutions are fully branded to your company’s standards, ensuring a seamless experience for your frontline workers, whether in retail, call centers, or the field. With the ability to manage everything from shift schedules to training content and performance metrics, Ocasta empowers your frontline teams to perform at their best with minimal effort and maximum results.

Media

Media

No images available

Integrations Supported

Facebook
WordPress

Integrations Supported

Facebook
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WP Docs

Date Founded

2015

Company Website

wpdocs.co

Company Facts

Organization Name

Ocasta

Date Founded

2011

Company Location

United Kingdom

Company Website

ocasta.com

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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