Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • North One Reviews & Ratings
    5,043 Ratings
    Company Website
  • Admiral Reviews & Ratings
    68 Ratings
    Company Website
  • Klaviyo Reviews & Ratings
    5,288 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    82 Ratings
    Company Website
  • Seertech Reviews & Ratings
    15 Ratings
    Company Website
  • Axe Credit Portal Reviews & Ratings
    3 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • TelemetryTV Reviews & Ratings
    279 Ratings
    Company Website
  • Nextiva Reviews & Ratings
    12,510 Ratings

What is WWS Customer Management?

WWS Customer Management offers an all-encompassing solution designed to empower banks with the essential tools required to enhance and optimize the role of their branches in building customer relationships and loyalty. To achieve this goal, the solution focuses on enriching the in-branch experience through customized interactions, utilizing both self-service kiosks and personal engagement with staff. Upon entering the branch, all visitors, including existing customers and prospective clients, are met with consistent attention, which plays a crucial role in elevating customer satisfaction and boosting retention rates. The banking industry faces numerous challenges as branches work to lower operational costs while simultaneously improving customer engagement to enhance effectiveness and efficiency. This challenge emerges at a time when customers are becoming more discerning and expect a seamless, integrated omnichannel experience. The WWS Customer Management solution is strategically developed to address these challenges by transforming the way branches greet and support visitors, ultimately fostering a more personalized banking journey. By prioritizing these improvements, the solution not only tackles present obstacles but also equips branches to adapt more swiftly to the changing demands of their customers while ensuring a competitive edge in the market. This proactive approach is essential for fostering long-term customer loyalty and satisfaction.

What is Branch?

Unlock immediate access to your hard-earned income without any cost by simply tapping your smartphone and downloading Branch today, putting you in control of your personal finances. Branch serves as a leading operations platform specifically designed for hourly employees, enhancing productivity while simplifying management through its intuitive web dashboard and mobile application, which enables businesses to efficiently create, distribute, and oversee employee schedules. Workers also reap the rewards with features that let them easily view their schedules, communicate their availability, request time off, swap shifts, and much more. Prominent brands such as Pizza Hut, McDonald's, Starbucks, and Taco Bell utilize Branch to refine their workforce management strategies. If you're frustrated with financial institutions taking advantage of hardworking individuals, know that you are not alone in this feeling. Branch aims to empower Americans to enhance their financial health and attain stability. You no longer have to endure the long wait of 3-5 business days to access your earnings; Branch lets you request a portion of your paycheck on the spot, giving you the freedom to tackle unexpected expenses promptly. Make the change today and discover an unprecedented level of financial independence while enjoying the benefits that come with efficient scheduling and management. With Branch, you can redefine how you handle your finances and improve your overall quality of life.

Media

Media

Integrations Supported

5X
ADP Workforce Now
BOSCO
Dominion Systems
Faraday
Google Analytics
Improvado
Insider One
Liftoff
PayDay Portal
PredictSpring
Quaeris
Sailthru
Segwise
Supermetrics
TeamBridge
Tippy
UKG Ready
Workday HCM
Xplenty

Integrations Supported

5X
ADP Workforce Now
BOSCO
Dominion Systems
Faraday
Google Analytics
Improvado
Insider One
Liftoff
PayDay Portal
PredictSpring
Quaeris
Sailthru
Segwise
Supermetrics
TeamBridge
Tippy
UKG Ready
Workday HCM
Xplenty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Company Facts

Organization Name

Branch

Date Founded

2015

Company Location

United States

Company Website

www.branchapp.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

Popular Alternatives

Sybrin Apex Reviews & Ratings

Sybrin Apex

Sybrin
VeriBranch Reviews & Ratings

VeriBranch

VeriPark