Branch Reviews & Ratings

Branch

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is WWS Customer Management?

WWS Customer Management offers an all-encompassing solution designed to empower banks with the essential tools required to enhance and optimize the role of their branches in building customer relationships and loyalty. To achieve this goal, the solution focuses on enriching the in-branch experience through customized interactions, utilizing both self-service kiosks and personal engagement with staff. Upon entering the branch, all visitors, including existing customers and prospective clients, are met with consistent attention, which plays a crucial role in elevating customer satisfaction and boosting retention rates. The banking industry faces numerous challenges as branches work to lower operational costs while simultaneously improving customer engagement to enhance effectiveness and efficiency. This challenge emerges at a time when customers are becoming more discerning and expect a seamless, integrated omnichannel experience. The WWS Customer Management solution is strategically developed to address these challenges by transforming the way branches greet and support visitors, ultimately fostering a more personalized banking journey. By prioritizing these improvements, the solution not only tackles present obstacles but also equips branches to adapt more swiftly to the changing demands of their customers while ensuring a competitive edge in the market. This proactive approach is essential for fostering long-term customer loyalty and satisfaction.

What is Branch?

Unlock immediate access to your hard-earned income without any cost by simply tapping your smartphone and downloading Branch today, putting you in control of your personal finances. Branch serves as a leading operations platform specifically designed for hourly employees, enhancing productivity while simplifying management through its intuitive web dashboard and mobile application, which enables businesses to efficiently create, distribute, and oversee employee schedules. Workers also reap the rewards with features that let them easily view their schedules, communicate their availability, request time off, swap shifts, and much more. Prominent brands such as Pizza Hut, McDonald's, Starbucks, and Taco Bell utilize Branch to refine their workforce management strategies. If you're frustrated with financial institutions taking advantage of hardworking individuals, know that you are not alone in this feeling. Branch aims to empower Americans to enhance their financial health and attain stability. You no longer have to endure the long wait of 3-5 business days to access your earnings; Branch lets you request a portion of your paycheck on the spot, giving you the freedom to tackle unexpected expenses promptly. Make the change today and discover an unprecedented level of financial independence while enjoying the benefits that come with efficient scheduling and management. With Branch, you can redefine how you handle your finances and improve your overall quality of life.

Media

Media

Integrations Supported

Integrations Supported

5X
Dominion Systems
Google Analytics
Improvado
Insider One
Liftoff
PayDay Portal
PredictSpring
Quaeris
Sailthru
Salesforce
Segwise
Sizmek Ad Suite
Smartly.io
Supermetrics
TabaPay
TeamBridge
UKG Ready
Xplenty
isolved

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Company Facts

Organization Name

Branch

Date Founded

2015

Company Location

United States

Company Website

www.branchapp.com

Categories and Features

Customer Service

Not specified

Categories and Features

Cash Advance

Not specified

Contractor Payment

Not specified

Earned Wage Access

Not specified

Financial Wellness

Not specified

Tip Distribution

Not specified

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