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What is WWS Greaeter?

Bank branches are experiencing a notable shift from traditional service models to more automated business centers. Auriga's WWS Greæter is an innovative tablet application designed specifically for branch staff as they evolve from managing transactions to facilitating customer interactions. This transformation in the banking sector is driven by a clientele that is becoming more empowered through digital technologies, the swift growth of secure and reliable digital service offerings, and the relentless pursuit of enhancing customer satisfaction while optimizing sales opportunities at each engagement. The integration of sophisticated self-service kiosks in branches enables financial institutions to significantly reduce the burden on tellers by streamlining routine, low-value transactions. As branch employees adapt to this new environment, they face the challenge of balancing the need to drive high-value product sales with customers' increasing demands for a more enjoyable and enriching banking experience. Therefore, effectively navigating these changes is essential for sustaining a competitive edge in today's banking landscape. The ability to embrace technology and evolve service models will ultimately dictate the future success of these financial institutions.

What is WWS Asset Management?

The distribution network of a bank can be extensive, and as the number of connected devices increases, so does the amount of data that must be overseen. This creates a pressing need for efficient management and servicing of these devices to lower maintenance costs, improve the quality of service, and ensure uninterrupted access for users. To meet the demands for comprehensive performance assessment of all customer-facing devices—like ATMs, Automated Service Devices (ASDs), kiosks, tablets, Digital Signage Monitors, and Power Distribution Units (PDUs)—Auriga has rolled out WWS Asset Management, a component of the WinWebServer (WWS) suite. The WWS Asset Management solution equips banks with the tools to effectively survey, monitor, and scrutinize all equipment throughout their network. By consolidating and disseminating vital information, banks can retain a consistent perspective on the life cycle of each asset. This application collects critical data, including the location of the device, its operational status, and information regarding hardware and software components, such as XFS software and custom applications, along with associated peripherals. Furthermore, it enables banks to make well-informed decisions, fostering greater operational efficiency and enhancing overall customer satisfaction. With the rise of digital banking, tools like WWS Asset Management become increasingly essential in navigating the complexities of modern financial services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/business-analytics/wws-asset-management/

Categories and Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Categories and Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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