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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is 4Soft POS?

The Clover Flex device serves as a portable point-of-sale system that seamlessly integrates with 4Soft POS stations, significantly improving the efficiency of Dine In orders along with handling EMV and contactless payment transactions. This advanced technology accelerates table turnover and enhances server productivity, all while providing a safer dining experience. Additionally, it includes a digital order display in the kitchen, which replaces conventional paper tickets and printers, leading to reduced paper waste, improved kitchen communication, and a decrease in human errors. Moreover, the 4Soft POS is equipped with a built-in Time Card feature, allowing employees to clock in and out conveniently during their shifts, while supervisors can effectively track work hours using the reporting tools provided by 4Soft. The system also offers compatibility with a diverse selection of POS hardware on the market, including touchscreen PCs, printers, and various peripherals, as outlined on the certified hardware page. This adaptability ensures that businesses can customize their setup according to their unique operational requirements, thereby maximizing their efficiency and effectiveness. With such robust features, the Clover Flex truly stands out as an invaluable asset for modern dining establishments.

Media

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

DoorDash
Uber Eats
Apple Pay
Flipdish
Google Maps
Google Pay
Grubhub

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

4Soft

Company Website

4softpos.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Bar POS

Not specified

Point of Sale

Not specified

Restaurant POS

Not specified

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