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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is AlfaRichi EPOS?

Transform your retail or dining space with a modern tablet POS that takes up very little room and is much more budget-friendly compared to traditional POS systems. Powered by AlfaRichi EPOS software, this solution retains all critical functionalities while offering an interface that is both straightforward and easy to navigate. The system allows staff to take orders directly at tables in restaurants and is ideal for improving queue management as well. It's also well-suited for markets, kiosk operations in shopping centers, and mobile sales endeavors. Notably, the tablet operates perfectly offline, securely storing all information locally, and when online, it quickly syncs with the Cloud back office. Devices within the same establishment can easily interact through a local network, allowing you to start a transaction on one device and complete it on another, or to access an order placed at a table from any other device instantly. Additionally, it integrates effortlessly with various peripherals such as receipt printers, kitchen and bar printers, barcode scanners, scales, cash drawers, and card payment terminals, making it a highly adaptable option for diverse business requirements. This advanced technology not only boosts operational efficiency but also significantly elevates the customer service experience, ensuring satisfaction at every touchpoint. Ultimately, investing in this tablet POS solution can lead to increased productivity and a streamlined workflow.

Media

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$40.84 per month

Supported Platforms

SaaS

Supported Platforms

Android
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

AlfaRichi

Company Location

United Kingdom

Company Website

www.alfarichi.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Point of Sale

Discount Management
Electronic Signature
Multi-Location
Restaurant POS
Retail POS
Returns Management

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