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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is CaptainPad?

CaptainPad is a cutting-edge wireless point-of-sale software tailored for the restaurant sector, designed to simplify ordering processes through the use of wireless technology. This rapid ordering feature not only boosts table turnover rates but also increases overall sales performance. It also enhances the quality of customer service while effectively lowering related labor expenses. With an extensive array of over 50 management information system (MIS) reports, CaptainPad offers a robust POS solution that employs both a specialized wireless order entry device and commonly used Android mobile devices. The system's integrated MMS material management functionality streamlines inventory control and purchasing processes. Furthermore, it ensures smooth communication between service personnel and the kitchen, facilitating efficient operations. Presently, CaptainPad is in use at more than 1,000 restaurants across the nation, providing wireless ordering capabilities on Android devices. Through optimizing staff deployment, it plays a key role in minimizing labor costs, rendering it an indispensable resource for contemporary dining venues. Additionally, its intuitive interface empowers restaurant owners to swiftly acclimate to its features and realize significant operational benefits. This adaptability is crucial in an industry that demands efficiency and excellence in customer service.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Extreme Apps

Company Location

United States

Company Website

www.captainpad.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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