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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Fudo?

It allows for the comprehensive monitoring of all cash inflows and outflows during a work shift. This system also aids in documenting cash transactions that might not be directly tied to sales or operational expenses. It streamlines order management by allowing transactions to occur without needing to associate them with a particular table. Moreover, it supports the arrangement of tables in different rooms based on the business's strategic plans. Additionally, waitstaff can be assigned to handle sales activities, whether at specific tables or counter service. Customers can be associated with sales transactions at tables, at the counter, or even for home delivery. The system permits the application of percentage discounts for specific pre-registered customers. It also allows for selective charging of certain items within a single transaction without the necessity of completing the entire sale. Furthermore, it enables the setup of multiple work shifts, which improves the organization of historical sales records. A notable feature is its ability to track all tips accumulated in the cash register over a designated period, ensuring thorough financial oversight. With all these functionalities, the system significantly enhances the overall management process, leading to improved operational efficiency and better service delivery. This multifaceted approach ultimately contributes to a more organized and productive work environment.

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Integrations Supported

Uber Eats
DoorDash

Integrations Supported

Uber Eats
DiDi
Flipdish
Jefe
Mercado Pago
Rappi

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$25.18 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Fudo

Company Website

fu.do/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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