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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Heartland Restaurant?

Reduce wait times and enhance table turnover by introducing efficient systems that elevate the dining experience for both customers and employees. Streamline the ordering and payment processes with mobile and online platforms, alongside contactless payment options and pay-at-table capabilities. Foster customer loyalty through targeted programs, customized gift cards, and a premier guest engagement application. Offer effortless mobile and online ordering for both pickup and delivery, enabling patrons to savor your restaurant's offerings from their homes. Improve order precision and accelerate transactions by facilitating tableside ordering and payments, while also granting guests the ability to order and settle bills directly from their smartphones. Cater to all dining preferences, whether through contactless service at the counter, refined dining options, or food trucks, ensuring every customer’s needs are met. Whether they opt to order online, at the counter, or curbside, ensure that your POS system is designed to effectively accommodate your operational requirements. By creating such a versatile approach, you guarantee a more seamless experience for everyone involved, ultimately leading to higher satisfaction rates and repeat visits.

Media

No images available

Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Checkmate
CheddrSuite
Craftable
Cuboh
EZ-Chow
Eat App
Flipdish
GraTrack
Menuu
Otter
Ready
Rooam
Shogo
Tyro EFTPOS
Workforce.com
Yellow Dog Inventory
rezStream Cloud PMS

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Heartland Payment Systems

Date Founded

1997

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Table Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management

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