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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is ICG FrontRest?

In today's highly competitive environment, restaurant point-of-sale software is expected to go beyond just processing sales; it should greatly improve the overall dining experience for customers. This is where ICG Software excels with its all-encompassing and user-friendly ICG Software Solutions. Founded in 1985, ICG Software Spain has established itself as a top-tier provider of retail and hospitality solutions, with a remarkable track record of over 50,000 installations worldwide. The ICG FrontRest POS software is ideally suited for both newcomers in the single-store market and large-scale multi-outlet enterprises, providing the necessary scalability along with a rich set of features. It allows for mobile POS transactions right at the tables, which is especially beneficial in busy outdoor environments and high-traffic areas. Furthermore, it facilitates the seamless transfer of orders to kitchen printers or screens. To draw in potential diners, the ICG e-Rest feature is specifically crafted to convert hesitant passersby into customers, thus boosting both foot traffic and the restaurant's profitability. With these cutting-edge solutions, ICG Software not only meets the demands of the industry but also redefines what hospitality technology can achieve. By prioritizing customer satisfaction and operational efficiency, ICG Software positions itself as a transformative force within the hospitality sector.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Flipdish

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Sequential Soft

Date Founded

1985

Company Location

United Arab Emirates

Company Website

www.sequentialsoft.com/icgfrontrest

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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