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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Kayana EPOS?

Kayana EPOS is an all-encompassing cloud-based point-of-sale solution designed specifically for restaurants, cafés, bars, and retail shops. This system combines order management, payment processing, and reporting features into one platform, catering to counter service, table service, and online transactions alike. Employees have the capability to manage table assignments and orders, process payments, split bills, track inventory levels, and send orders directly to the Kayana Kitchen Display System. The platform's unified dashboard provides valuable insights into sales performance and operational metrics across multiple locations. Kayana EPOS is compatible with Kayana's commercial terminals and Android tablets, and it seamlessly integrates with Kayana's ordering and self-service options. This cutting-edge system is tailored for hospitality and retail teams that need an efficient way to handle both in-person and digital sales from a single point-of-sale interface, thereby boosting customer service and operational efficiency. Furthermore, it streamlines overall workflow by minimizing the number of systems required for sales and inventory management, which can lead to significant time savings and improved productivity for businesses.

Media

No images available

Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

EPOS hardware is available to buy or subscribe to; Kayana describes software pricing as one transparent rate.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Kayana for Business

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/epos/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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