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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Lightspeed Restaurant?

Lightspeed Restaurant is a comprehensive management solution designed specifically for restaurant operations. With capabilities that include payment processing and a point of sale system, our platform provides critical insights aimed at enhancing your profit margins while saving you precious time. It is dependable and user-friendly, supported by a dedicated team of experts available around the clock. By utilizing our cloud-based Restaurant POS, you can optimize your workflows, enhance efficiency, and elevate your profitability. Lightspeed Restaurant POS, previously known as Breadcrumb, transcends the traditional role of merely processing orders; it serves as a vital component of outstanding customer service. The platform integrates a variety of functions such as POS, payment systems, reservation management, inventory control, and more, presenting them as actionable insights. This enables you to respond swiftly to profit-boosting opportunities, enhance sales, retain guests more effectively, and manage expenses efficiently. Our support team is accessible at any time throughout the year via email, chat, or phone, ensuring you receive assistance from individuals who truly understand the challenges you face. The combination of advanced features and continuous support makes Lightspeed Restaurant an invaluable partner for your business success.

Media

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

ADP Global Payroll
ADP Next Gen HCM
ADP Onboarding
ADP Streamline
Agendrix
Catermonkey
Craftable
Deliverect
Dishboard
EatApp
Evergreen
MarginEdge
Marsello
StockTake Online
Tenzo
TipHaus
Yollty
Zipler.io

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$35 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Lightspeed

Date Founded

2012

Company Location

United States

Company Website

www.lightspeedhq.com/pos/restaurant/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Inventory Management
Menu Planning
Point of Sale (POS)
Purchasing
Recipe Management
Schools

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Point of Sale

Gift Card Management
Loyalty Program
Restaurant POS
Retail POS

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Kitchen Management
Menu Management
Point of Sale (POS)
Reporting/Analytics
Sales Tracking
Table Management

Restaurant Marketing

Not specified

Restaurant POS

Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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