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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is LoungeOS?

LoungeOS is an all-encompassing point-of-sale and management system specifically designed for the unique needs of restaurants, bars, lounges, and various hospitality businesses. It runs on a Windows PC at the venue, allowing smartphones, tablets, and other devices to connect through a browser via the local Wi-Fi network. With this platform, staff can seamlessly take orders from both the counter and tables, relay food and drink requests to kitchen and bar screens, organize table layouts, split bills, process payments, and provide printed receipts. Moreover, it incorporates retail and inventory management features, including barcode scanning for sales transactions, stock tracking, supplier management, and customer account management. The system prioritizes owner oversight by permitting the creation of staff accounts, implementing role-based access controls, requiring managerial approvals, and maintaining a comprehensive activity log. In addition, it offers tools for managing expenses, employs double-entry accounting, and generates detailed business reports. The Windows application safely maintains business information on-site and continues to function offline after activation; connected devices access the application through the venue's network. The user interface supports both English and French languages, making it versatile for diverse clientele. Currently, it is exclusively available for Windows, but a macOS version is in development, which will broaden its reach and usability within the hospitality sector. This ongoing expansion reflects LoungeOS's commitment to adapting to the evolving needs of the industry.

Media

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$49/month
The U.S. plan is $49/month. Pricing varies by region, and a 30-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Sigalix

Date Founded

2025

Company Location

Cameroon

Company Website

loungeos.app

Categories and Features

Restaurant POS

Not specified

Categories and Features

Point of Sale

Not specified

Restaurant POS

Not specified

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