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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Menuro?

Menuro acts as an all-in-one solution for independent food establishments, spanning restaurants, cafes, and fast-casual dining, by streamlining online ordering and improving customer engagement. The platform provides tailored mobile applications for both iOS and Android users, enabling convenient ordering along with a dedicated restaurant website that supports direct orders for pickup and delivery. To foster customer loyalty, Menuro includes features such as rewards programs, automated SMS and push notifications, and options for customers to leave feedback. Restaurants benefit from an intuitive web dashboard that simplifies the management of menus and incoming orders, complemented by various in-store tools like counter tablets, kitchen displays, and self-service kiosks. Moreover, Menuro offers comprehensive sales and customer analytics, along with SEO-optimized web pages designed to enhance online visibility for the restaurants. The platform integrates smoothly with popular POS systems including Square, Toast, and Clover, ensuring a unified approach to managing online and in-person orders and menus. This allows restaurant operators to maintain effective control over direct orders and customer interactions, which is essential for providing an exceptional dining experience for their guests. As a result, Menuro empowers eateries to adapt to the evolving demands of their customers and thrive in a competitive market.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

DoorDash
Clover
Shipday
Square POS

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

C$49/month
Plans start at C$49 per month, billed monthly, plus a one-time setup fee quoted before commitment. There is no commission on orders; card-processing fees are separate and quoted for the restaurant.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Menuro

Date Founded

2024

Company Location

Canada

Company Website

menuro.io

Categories and Features

Restaurant POS

Not specified

Categories and Features

Online Ordering

Not specified

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