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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Mrakaf?

Mrakaf is a comprehensive cloud-based ERP and POS solution designed to enhance the efficiency of operations in retail, restaurant, and distribution industries. It offers a broad spectrum of features that facilitate the management of billing, inventory, accounting, customer relationships, loyalty programs, and supply chain logistics, allowing businesses to operate smoothly with fewer personnel and reduced skill requirements. This adaptable platform serves various sectors, including apparel, electronics, grocery, pharmacies, and fast-casual dining, and includes unique functionalities such as recipe management, kitchen display systems, and quick tablet billing. Moreover, Mrakaf's mobile applications deliver real-time data on business performance, streamline inventory management, and improve customer engagement through express checkout options, GoSure for stock auditing, and myPulse for gathering customer feedback. The powerful cloud infrastructure ensures data security and accessibility across multiple locations, enabling companies to oversee their operations from virtually anywhere at any time. In addition to boosting operational efficiency, this all-inclusive solution significantly enhances customer satisfaction by simplifying processes and delivering crucial insights that help businesses thrive. Ultimately, Mrakaf's innovative features position it as a vital tool for any company looking to elevate its operational capabilities and customer experience.

Media

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Mrakaf

Company Location

India

Company Website

mrakaf.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Retail ERP

Not specified

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