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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is NorthStar?

NorthStar presents a tablet-based point of sale system specifically crafted to elevate customer satisfaction and increase profitability for establishments such as restaurants, cafés, and bars. This system enables order placement through various platforms, including tablets, kiosks, mobile devices, websites, and tableside, efficiently relaying orders to the kitchen for quick preparation. Those familiar with tablet usage will find navigating NorthStar’s user-friendly interface to be straightforward and intuitive. Our dedicated support center is consistently available, staffed by knowledgeable experts ready to assist with any technical inquiries. We provide a versatile pricing structure that can be customized to meet your unique needs, offering scalable solutions for businesses of all sizes. Say goodbye to uncertainty in staffing and ordering with our real-time data reporting, which is readily accessible with just a few clicks. This isn’t just another POS system; it stands out as the hospitality sector’s pioneering tablet-based multi-mode ordering solution, bringing together various ordering methods within one groundbreaking product. Serving as an all-encompassing restaurant management software platform, it integrates your restaurant POS and facilitates the daily functionalities of bars, hotels, and other hospitality venues, ensuring smooth management and heightened efficiency. By adopting NorthStar, businesses can refine their service execution and significantly improve their overall operational performance while enjoying the flexibility to adapt to changing market demands.

Media

No images available

Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

COGS-Well
Flipdish
KayaPush
Workforce.com

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Custom Business Solutions

Date Founded

1994

Company Location

United States

Company Website

northstarrestaurantpos.com/what-is-it/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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