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ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Northstar KDS?

A Kitchen Display System (KDS) optimizes the workflow in kitchens, empowering chefs and personnel to focus on creating delicious meals and providing outstanding customer service. In addition to improving operational productivity, the KDS comes equipped with specialized features tailored for executive chefs, club managers, and analytical purposes, which facilitate smoother processes and better-informed choices. Its Time-to-Cook management feature ensures that all dishes are plated at the same time, while the Expo display monitors all cooking activities from both hot and cold prep areas. By offering a larger visual representation of orders, the KDS makes tasks easier for kitchen staff, and it can either replace or work alongside traditional printers, adding a layer of adaptability. The ability to customize text sizes and order displays allows for accurate tracking of each dish. Moreover, the inclusion of chef item summaries prevents any missed orders, while a quick item summary provides an instant glance at all items being prepared. Any modifications to orders are easily visible, which minimizes disruptions in the kitchen flow and fosters a more organized work atmosphere. This innovative system ultimately acts as a crucial asset, enhancing both the efficiency of operations and the clarity of communication within the bustling kitchen environment, making it an essential tool for modern culinary establishments.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Suntek Reporting

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

30$
Depends on the requirement. Hence, no fixed pricing plans are in place.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Northstar Technologies

Date Founded

2002

Company Location

United States

Company Website

www.globalnorthstar.com/solutions/optimize-operations/food-beverage

Categories and Features

Restaurant POS

Not specified

Categories and Features

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