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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is PDQ POS?

For over 34 years, we have proudly maintained our position as the most efficient and user-friendly POS system in the market. Notably, we are recognized as the leading POS solution for restaurants, retail establishments, and casinos alike. Our system is highly adaptable, catering to businesses of all sizes, whether they are independent stores or expansive chains and franchises nationwide. It has demonstrated success by boosting sales, increasing average ticket amounts, lowering labor expenses, and streamlining business management processes. Our offerings include an All-in-One POS system and Tablet POS, along with self-serve kiosks. Additionally, we provide natively integrated online ordering and rewards systems, enterprise reporting, and a Delivery Toolkit mobile application. Our integrated digital menu boards and text-overlay camera systems enhance the user experience, while seamless integration with most third-party platforms is facilitated by comprehensive RESTful APIs. Furthermore, our robust data and cyber security platform ensures that all operations are fully PCI compliant. We offer around-the-clock support from our domestic, in-house help desk, ensuring assistance is available 24/7, 365 days a year. Our services encompass full menu management, extensive delivery management options, and contactless functionality, all backed by an industry-leading warranty. Don't miss out on the opportunity for a complimentary business consultation and a demonstration of our cutting-edge POS system today!

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

DoorDash
Checkmate
Olo
Restaurant365
Worldpay
eCard Systems

API Availability

API Availability

Has API

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Financing available. Our all-inclusive support package includes 24x7x365 help desk, on-demand menu updates, anytime training and much more!

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

PDQ Signature Systems

Date Founded

1986

Company Location

United States

Company Website

www.pdqpos.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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