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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Passepartout Menu?

The Menu system offers a robust set of management features tailored for service operations, covering a range of tasks from booking reservations and processing orders to facilitating smooth interactions with the kitchen or bar and handling billing. It efficiently meets all objectives necessary for enhancing back-office workflows, manages employee access via a structured permissions system, and monitors various operational tasks. Moreover, the Menu system is equipped with vital functionalities to synchronize the operations of interconnected businesses, like franchising networks and chains. Its versatile design allows each location to function independently without needing a constant link to the main office, enabling data transfers to occur at scheduled intervals determined by the manager. In addition, it accommodates the administration of multiple halls, each of which can be uniquely designed and customized with distinct layouts or background graphics, as well as tailored menus and pricing for every space. This adaptability guarantees that each establishment can effectively serve its specific audience and fulfill its operational needs, ensuring a personalized experience for every customer.

Media

No images available

Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

StockTake Online
TokyDigital

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Passepartout

Date Founded

1989

Company Location

San Marino

Company Website

www.passepartoutsoftware.com/software/horeca/restaurants

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant Management

Not specified

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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