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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is PatronWorks?

PatronWorks is an all-encompassing platform designed for point-of-sale and operational oversight specifically for independent dining establishments, cafés, bars, quick-service outlets, and smaller restaurant groups. This system features a Windows-based register equipped with vital tools such as kitchen displays and receipt printers, in addition to capabilities for handling tables, reservations, staff scheduling, and timekeeping. Depending on the selected subscription plan, businesses can also take advantage of online ordering and delivery options, customer profiles, loyalty programs, gift cards, promotional coupons, email marketing, inventory oversight, purchasing, payroll, and administrative tasks across various locations. Importantly, the register functions effectively by recording sales and printing locally even if there are internet outages, ensuring that all transactions are updated once the connection is reestablished. Monthly fees are determined by each location, with distinct charges for terminal licenses and online ordering functionalities. Tailored for operators in search of a unified solution, PatronWorks effectively coordinates both front-of-house transactions and back-office tasks within a single interface. This integrated methodology not only optimizes operational efficiency but also significantly improves the customer experience, making PatronWorks an indispensable tool for effective restaurant management. Furthermore, its adaptability to various business needs ensures that it remains relevant and beneficial as the dining industry evolves.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$19.99/location/month
Basic costs $19.99 per location per month, month-to-month, and includes one terminal license. Standard costs $39.99 per location per month, and Growth costs $59.99 per location per month; Scale pricing is custom. Additional terminal licenses cost $29 per month. Online ordering costs 5% per order or $59 per month. Payment processing is billed separately by the processor. A 14-day free trial is available with no credit card required.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

PatronWorks

Date Founded

2003

Company Location

United States

Company Website

patronworks.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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