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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Peppr?

Peppr is a cutting-edge cloud-based solution tailored for independent dining establishments, with the goal of streamlining their everyday functions and boosting profitability. Central to its offering is a straightforward point of sale (POS) system that includes flexible menu management, personalized floor layouts, and durable hardware suited for high-traffic restaurant environments; this system can operate effectively even when the internet is down, thanks to its offline capabilities and automatic data backup features. Moreover, it supports tableside ordering, enables split payments, and ensures quick transactions through mobile POS devices. To maximize operational efficiency, Peppr also includes kitchen display systems (KDS) that promote effective communication between the service staff and kitchen team, in addition to offering commission-free online ordering and delivery services that can significantly enhance revenue. The platform is designed for seamless integration with popular third-party applications, such as delivery platforms and employee scheduling software, and it provides extensive reporting and analytics tools that allow restaurant owners to track their performance through a unified dashboard. With a comprehensive suite of features, Peppr empowers restaurant managers to prioritize outstanding customer service while minimizing administrative tasks, ultimately creating a more enjoyable dining experience for patrons. In this competitive landscape, leveraging such technology can be a game changer for independent restaurants striving to thrive.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

DoorDash
7shifts
Google
OpenTable
Resy OS
eCard Systems

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$65 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Peppr

Date Founded

2025

Company Location

United States

Company Website

www.peppr.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Point of Sale

Not specified

Restaurant POS

Not specified

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