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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Pickup Signal?

Pickup Signal functions as a specialized display system for food service businesses, particularly those featuring pickup counters, by presenting orders in an organized "Making" queue and updating their status to "Ready" as staff mark their progress, which allows customers to keep track of their orders through a TV or tablet. The platform enables businesses to effortlessly integrate eligible orders from Square, enter tickets manually, or send orders via a website or kiosk through its secure API. Employees can conveniently manage orders using Pickup Signal's dedicated app for iPhone and iPad or an easy-to-access mobile web page, giving them the ability to add new orders, adjust statuses, and mark pickups as they occur. The customer display functions seamlessly on a TV browser or compatible screens, featuring multiple viewing options such as full display, Making-only, and Ready-only modes. Customization plays a crucial role, as establishments can choose unique board designs while embedding their branding elements, including names, logos, and color palettes. Tailored specifically for coffee shops, bakeries, bubble tea outlets, and other made-to-order service counters, Pickup Signal enhances the pickup process with a user-friendly interface that integrates smoothly with existing payment and kitchen production systems, ultimately elevating the customer experience. This innovative approach not only streamlines the ordering process but also significantly boosts operational efficiency and elevates customer satisfaction levels in the food service industry.

Media

No images available

Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Make
Square POS
Zapier

API Availability

API Availability

Has API

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$19.99/location/month
A 30-day free trial requires no credit card. After the trial, the subscription is $19.99 per location per month, billed monthly. Unlimited TVs and staff devices are included at each location; additional locations are billed at the same rate.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Pickup Signal

Date Founded

2026

Company Location

United States

Company Website

pickupsignal.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Digital Signage

Not specified

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