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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Restolabs?

Restolabs is a commission-free online ordering system and restaurant growth platform built for restaurants that want to own their customer relationships and drive direct orders without relying on third-party aggregators. It brings together branded online ordering, websites, mobile apps, QR code ordering, delivery management, loyalty, and real-time analytics into a single system, giving restaurants full control over how they sell and engage with their customers. Used by 2,000+ restaurants across 10+ countries, including cafés, coffee shops, pizzerias, and multi-location brands, Restolabs helps businesses drive direct orders and retain ownership of their customer relationships. Restaurants manage pickup, delivery, dine-in, and catering from a single backend, while retaining full ownership of customer data — including customer profiles, order history, and contact details. This enables targeted campaigns, loyalty programs, and repeat orders without third-party dependencies. The platform integrates natively with leading POS systems (Toast, Clover, Square, Revel, PAR/PAR-Brink, Genius, Checkmate, Thrive, Point One, Deliverect), 50+ payment gateways (Stripe, Clover Payments, Square, Authorize.net, FreedomPay, WorldPay, Heartland, USAePay, Element Vantiv, Apple Pay, Google Pay), delivery networks (DoorDash Drive, Uber Direct, GrubHub, Tookan, Relay, Careem, Shipday), and loyalty platforms (Como, Ntouch). The ordering platform supports 10+ languages — including English, Spanish, French, Italian, and Mandarin — making it suitable for multi-region and multi-brand operations. Restolabs also offers a white-label Reseller Partnership Program for restaurant website & marketing agencies, web design agencies, restaurant technology partners, POS providers, payment platforms, loyalty platforms, and hospitality groups to offer branded online ordering under their own brand.

Media

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

DoorDash
Apple Pay
Authorize.Net
Careem
Checkmate
Clover
Como
Deliverect
Google Pay
Heartland Payment Processing
Postmates
Revel Systems
Shipday
Stripe
Toast POS
Tookan
Worldpay
noon Food

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$55/month
Restolabs offers flat monthly pricing per store with zero per-order commissions. Pricing starts at $55/month per store (billed annually) for the Basic plan. Growth plan pricing starts at $79/month per store, while the Pro plan starts at $159/month per store. Plans include online ordering, payment integrations, loyalty tools, analytics, QR ordering, delivery integrations, branded mobile apps, and SEO-optimized restaurant websites depending on the selected package. A 30-day free trial is available across all plans.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Restolabs

Date Founded

2015

Company Location

United States

Company Website

www.restolabs.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Menu Management
Reporting/Analytics
Sales Tracking
Table Management

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