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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Seito F&B Solution?

The Seito Food & Beverage Management System V8.1 boasts an impressive suite of features aimed at improving operational efficiency. With its adaptable and professional design, Seito serves as an ideal point-of-sale solution suitable for a range of dining environments, from quick service to casual and fine dining venues. This system includes Chain Store Management functionality, which allows for effective management of food menus and sales data across multiple locations via a centralized headquarters module. In addition, Seito features a diagnostic monitoring capability that consistently oversees the performance of both equipment and software in your establishments, thereby minimizing administrative tasks and conserving valuable time. The system organizes various elements such as item categories, set meals, modifiers, special pricing, floor plans, and keymaps to streamline the order-taking process. Furthermore, Seito accommodates not only traditional POS terminals but also supports operations through Android tablets and smartphones. To improve customer satisfaction, it provides a range of self-service options, including mobile ordering and self-service kiosks, addressing the increasing preference for convenience in dining experiences. Overall, the extensive features of Seito make it a crucial asset for contemporary food and beverage management, ensuring that businesses can operate smoothly and meet customer expectations effectively. With continuous updates and enhancements, Seito remains at the forefront of technological advancements in the industry.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Seito Systems

Company Location

China

Company Website

seito.com.hk/en/articles/pos

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Reporting/Analytics
Table Management
Tips Management

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