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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is SmartOrder?

By standardizing open tables, order placements, and billing methods with our cutting-edge technology, clients often observe a significant boost in efficiency and a more conducive work environment for their employees. This enhancement helps clients reduce costs while simultaneously improving the overall dining experience for their guests. Our Restaurant Point-of-Sales system is equipped with a wide range of integrated features designed to streamline operations. We are committed to providing a customized product that meets your unique POS requirements, and we are eager to highlight the various capabilities of our system. With our wealth of project experience, we aim to illustrate how SmartOrder can play a pivotal role in increasing your business's profitability. As operations become more refined, clients can anticipate not only financial savings but also an overall more satisfying dining experience for their patrons. Our innovative technology is instrumental in revolutionizing restaurant management practices for the better, ensuring that owners can focus more on their customers. Ultimately, this transformation fosters a more dynamic and responsive service environment.

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Android
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

SmartOrder Technology

Company Location

Hong Kong

Company Website

www.smartordersystem.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Inventory Management
Loyalty Program
Mobile Access
Reporting/Analytics

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