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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Sunday?

By scanning a QR code, patrons can swiftly view their bill and complete payments within seconds, which allows your staff to focus on improving service quality. This single QR code simplifies the order and payment process through advanced digital menus that manage every aspect of the dining experience. Moreover, Sunday provides appealing tips that exceed your current earnings, effectively attracting, rewarding, and retaining your employees. Elevate your establishment by introducing a tailored loyalty program that encourages repeat patronage and builds customer loyalty. Digital menus not only facilitate faster reordering but also enhance the average spending per customer. This approach serves as the fastest way to elevate your Google reviews, collect feedback, and generate insightful data for future enhancements. QR codes are vital for the system's functionality; generally, each table is designated a unique QR code that keeps the corresponding bill updated in real time. Collaborating with Sunday grants you a robust backend dashboard that allows for live monitoring of tables and transactions, giving you the ability to analyze critical data about your business performance and consumer behavior. This invaluable resource ensures that you remain up-to-date and capable of making informed, data-driven choices to continually refine your operations, ultimately leading to increased customer satisfaction and loyalty. The combination of QR codes and digital menus represents a significant advancement in customer service and operational efficiency.

Media

No images available

Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Sunday

Company Website

sundayapp.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

Tip Distribution

Not specified

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