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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Suntoyo?

Suntoyo's kitchen display system (KDS) is designed to excel in the dynamic atmosphere of bustling restaurants and kitchens. By eliminating the need for traditional paper tickets and kitchen printers, this cutting-edge POS hardware revolutionizes typical kitchen workflows. With the KDS, you can effectively monitor all kitchen operations, ensuring that every dish reaches your guests fresh and complete. Tailored to boost operational efficiency in the food and beverage industry, Suntoyo is an essential asset for any business. Its straightforward implementation and seamless BYOD capabilities make this user-friendly app crucial for SMEs aiming to improve their POS software for both employee and customer satisfaction. Customers enjoy the ease of placing orders and making mobile payments, enabling your team to focus on delivering outstanding service. This comprehensive system supports all order types—dine-in, takeaway, or online—and features color-coded orders for better prioritization, along with alerts for any delays that may arise. In conclusion, Suntoyo's KDS not only simplifies kitchen management but significantly enhances the overall dining experience for patrons, making it an invaluable tool in today’s competitive market. With its innovative features, it helps establishments adapt to changing consumer preferences while maintaining high standards of service.

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Zipler.io

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Suntoyo

Company Location

Singapore

Company Website

www.suntoyo.com.sg/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Point of Sale

Not specified

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