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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is SureTill?

SureTill is a cloud-based point-of-sale and restaurant management platform tailored for a variety of food service venues, including restaurants, cafes, bakeries, takeaways, and cloud kitchens. It streamlines dine-in, takeaway, and delivery services while providing features such as table and floor-plan organization, kitchen display systems, ticket routing, inventory control, menu management, recipe-based stock tracking, customer loyalty programs, staff management tools, sales analytics, and oversight for multiple locations. Customers can effortlessly place orders using QR codes or through the establishment's online portal, and operators are equipped to manage digital menu displays and implement AI-driven phone ordering systems. SureTill ensures a smooth user experience through its applications for Windows and Android, as well as a web interface that connects to its cloud services; in the event of internet outages, local data allows billing and printing to continue, with synchronization taking place once connectivity is restored. Additionally, restaurants can seamlessly integrate orders from Uber Eats into their POS system, facilitating efficient management of order acceptance, menu modifications, and kitchen processing. This all-encompassing system not only boosts operational efficiency but also significantly enhances the overall dining experience for customers in the food service sector. Furthermore, by simplifying order management and improving communication between staff and customers, SureTill contributes to a more organized and enjoyable dining atmosphere.

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Integrations Supported

Uber Eats
DoorDash

Integrations Supported

Uber Eats
Google Drive
MSG91
PayPal
Paystack
Razorpay
Stripe
Twilio
Vonage Communications APIs (Nexmo)
WhatsApp

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$190/month
Starter costs $190/month for 1 branch, 3 POS terminals, 5 tablets and 15 staff logins. Pro costs $250/month for 5 branches, 20 terminals, 30 tablets and unlimited staff logins. Both plans include every feature and have no sales commission. Additional branches, terminals or tablets can be added. One-time installation, setup and on-site staff training are quoted separately.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Wasevo

Company Location

Pakistan

Company Website

suretill.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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