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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Switchtill?

Switchtill is a cutting-edge cloud-based point-of-sale and operational management system designed specifically for restaurants, cafes, takeaway services, and larger dining chains. By integrating numerous ordering avenues—including counter, table, phone, delivery, website, branded app, and QR code orders—into a unified platform, it streamlines the ordering process. This system not only channels orders to various kitchen stations, printers, or display screens but also enables staff to manage menu selections, divide payments, and monitor order progress effectively. Moreover, Switchtill provides vital back-office tools such as employee scheduling, time management, role assignments, in-depth reporting, tax calculations, daily financial reconciliations, and oversight for multiple branches and brand operations. Restaurants can enhance their customer engagement by launching their own branded apps on both the Apple App Store and Google Play, as well as a personalized ordering website hosted on their own domain. Importantly, orders made through these channels do not accumulate commission fees, although standard payment processing fees are applicable. Presently serving restaurants in Germany, Switchtill is expanding its reach to the Canadian market, where users can easily set up provincial tax rates, select Interac payment methods, and incorporate tipping functionalities during onboarding, thus increasing operational adaptability. As it continues to evolve, the platform promises to transform the way restaurants operate and connect with their clientele, ultimately fostering greater efficiency and customer satisfaction in the industry. In a competitive landscape, Switchtill's innovative solutions provide a significant advantage to establishments looking to enhance their service offerings.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

A fixed-price setup/build is quoted after a walkthrough, plus a monthly plan for hosting and support. Orders through the restaurant’s own app and website carry no per-order commission; payment processing fees still apply.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Black Layers Corp.

Company Location

Canada

Company Website

switchtill.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Not specified

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