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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Toast Kitchen Display System?

The Toast Kitchen Display System (KDS) establishes a seamless link between your front-of-house staff and the kitchen crew, facilitating the delivery of outstanding meals. It is designed to endure higher temperatures and offers superior durability compared to traditional iPad screens. You have the flexibility to set up your KDS anywhere within the kitchen without losing sight of the order flow. Once a customer places an order, it is instantly transmitted to the KDS, allowing kitchen personnel to start preparing the meal within seconds. All orders from kiosks, online platforms, and external services can be aggregated on your KDS, streamlining the workflow. This system empowers chefs to focus primarily on food preparation, minimizing the distractions of managing ticket numbers. Additionally, you can customize item names in multiple languages or even add fun emojis! Orders can be efficiently routed to the correct station, whether the service is dine-in, takeout, or delivery. You can also track ticket times by preparation station, helping identify any areas causing delays. Furthermore, alerts can be dispatched to customers or to servers' handheld devices once orders are ready, ensuring that every dish is served at the right temperature while others are still being finalized. Ultimately, this innovative system significantly enhances the efficiency of meal preparation, resulting in an improved overall dining experience for guests. By integrating technology in this way, restaurants can adapt to the fast-paced environment of the food service industry while maintaining high-quality standards.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Appfront
Checkmate
Chowly
GoParrot
Homebase
HotSchedules
Odeko
Olo
OpenTable
PAR Engagement
PeachWorks
Proliant
Repeat Returns
SevenRooms
TapMango
Yellow Dog Inventory

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

$165 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

Toast

Date Founded

2011

Company Location

United States

Company Website

pos.toasttab.com/hardware/kitchen-display-system

Categories and Features

Restaurant POS

Not specified

Categories and Features

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