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What is Waitery?

Waitery is a cloud-based point-of-sale system tailored for restaurants, cafés, and quick-service venues across Canada. Customers can easily scan a QR code at their table to view the menu, place orders, share bills, tip, and pay via a mobile web browser, which eliminates the need for downloading any apps. Orders from diners, staff devices, direct online purchases, and various delivery services are routed to a kitchen display that includes station routing, an expo view, and a backup printing option for convenience. The platform also features robust menu management capabilities, secure payment processing, and bilingual support in both English and French, along with digital receipts and the ability to handle Canadian sales tax according to province. Additional functionalities include optional modules for inventory management, labor oversight, time tracking, reservations, catering, and integration with external delivery services. Waitery also supplies various hardware options, such as POS terminals, handheld devices for servers, kitchen display tablets, and printers, which can be either purchased or leased. This all-encompassing system is crafted to streamline workflows for table service, counter service, pickup, and delivery, thus serving as an indispensable asset for food-service operators throughout Canada. With its intuitive interface and diverse features, Waitery strives to improve the overall dining experience for customers while supporting restaurant staff in their operations. Ultimately, Waitery not only simplifies the ordering process but also enhances operational efficiency in the fast-paced food-service industry.

What is Verona?

You don’t need multiple devices to run your business effectively; we promise transparency with no hidden fees or surprise costs—what you see is what you pay. Our platform supports managing multiple locations while providing real-time online reporting and back-office operational management. VeronaPOS revolutionizes the restaurant management process, adapting to any operational model you prefer. You can efficiently handle orders from various sales channels all within a unified system. Each POS station can function on its own or be linked for better employee oversight, ensuring that everything in your restaurant operates smoothly. With limitless customization possibilities, you can craft a POS system that perfectly aligns with your business needs and aspirations. This user-friendly solution is suitable for all types of dining establishments, from fast-casual spots to upscale restaurants. Effortlessly connect a fixed counter POS with mobile devices or tablets. You have the flexibility to develop a tailored solution for your business without being limited by inflexible systems. In essence, VeronaPOS not only simplifies your operations but also significantly improves your customer service experience, enabling you to focus on what truly matters—delighting your guests.

Media

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Media

Integrations Supported

DoorDash
Uber Eats

Integrations Supported

Flipdish

API Availability

API Availability

Pricing Information

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Waitery

Date Founded

2021

Company Location

Canada

Company Website

waitery.ca

Company Facts

Organization Name

VELA Solutions

Company Location

United States

Company Website

www.vela1.com/verona/

Categories and Features

Restaurant POS

Not specified

Categories and Features

Point of Sale

Not specified

Restaurant POS

Not specified

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