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What is Waitly?

Enhance your business operations with a streamlined waitlist system that enables you to add guests and send them text notifications when it's their turn. Start your experience for FREE in just three minutes! Waitly is the perfect solution for numerous industries that manage waiting customers, including restaurants, retail outlets, medical offices, educational institutions, and entertainment establishments. Whether you operate a café, barbershop, nail salon, or any other service-oriented business, Waitly's waitlist management can greatly improve your customer service experience. You can effortlessly add clients to your waitlist, ensuring they are kept updated on their anticipated wait times. Customers also have the convenience of canceling their bookings via a link you provide. Moreover, the waitlist integrates smoothly across various devices, keeping you organized and connected at all times. By adopting this cutting-edge tool, you can significantly increase efficiency and enhance customer satisfaction in your interactions, ultimately leading to a more successful business.

What is Awaiting?

Maintain a high level of vigilance to ensure the safety of everyone in your establishment. With Awaiting's intuitive contactless waitlist system, you can effectively manage the flow of incoming customers while complying with legal capacity limitations. Whether your venue can host 10 guests or 100 at one time, Awaiting assists you in navigating the complexities of capacity regulations in a rapidly changing legal landscape. Protect your staff from potential hazards associated with large crowds, particularly in light of the increased risks posed by COVID-19. By overseeing the number of patrons in your space, you not only safeguard your employees' health but also mitigate the risk of potential business closures. Foster a safe atmosphere for your customers, who rightfully expect the seamless experience they are accustomed to at your venue. Given the current health climate, many patrons may be reluctant to visit unless they have confidence in the effectiveness of your safety protocols. Awaiting offers that vital reassurance, providing peace of mind for your guests. Furthermore, your business will gain access to a dedicated phone line for customer text inquiries, which enhances both communication and safety. This contemporary solution enables you to concentrate on delivering outstanding service while ensuring the protection of everyone involved, ultimately fostering trust and loyalty in your customer base. In today's shifting environment, adapting to new safety practices is essential for sustaining long-term success.

Media

Media

Integrations Supported

Square POS

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Arisota Software

Company Location

United States

Company Website

www.waitly.com

Company Facts

Organization Name

Vaporware

Date Founded

2013

Company Location

United States

Company Website

awaiting.app

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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