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What is Waitly?

Enhance your business operations with a streamlined waitlist system that enables you to add guests and send them text notifications when it's their turn. Start your experience for FREE in just three minutes! Waitly is the perfect solution for numerous industries that manage waiting customers, including restaurants, retail outlets, medical offices, educational institutions, and entertainment establishments. Whether you operate a café, barbershop, nail salon, or any other service-oriented business, Waitly's waitlist management can greatly improve your customer service experience. You can effortlessly add clients to your waitlist, ensuring they are kept updated on their anticipated wait times. Customers also have the convenience of canceling their bookings via a link you provide. Moreover, the waitlist integrates smoothly across various devices, keeping you organized and connected at all times. By adopting this cutting-edge tool, you can significantly increase efficiency and enhance customer satisfaction in your interactions, ultimately leading to a more successful business.

What is Carbonara?

The Carbonara App provides a versatile way to accept reservations through various channels such as phone, email, or web forms, enabling you to handle them manually. Additionally, it offers customers the convenience of online booking through its integrated system. The app facilitates table management, allowing you to designate seating arrangements for patrons. By utilizing multiple tablets or smartphones, your team can efficiently coordinate and expedite the seating process for guests. Accessing the Carbonara App is straightforward, enabling you to keep track of bookings effortlessly. Staff members can easily view the bookings page from their mobile devices, streamlining the reservation management process. To enhance customer experience, you can add individuals to the queue using their phone numbers, which triggers an automated and customizable confirmation message to inform them of their waitlist status. This feature not only improves communication but also helps in managing customer expectations effectively.

Media

Media

Integrations Supported

Square POS

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

Free
Carbonara is a 100% free management platform for restaurant. No monthly costs, per booking fee or any other costs.
Free Version

Supported Platforms

SaaS
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Arisota Software

Company Location

United States

Company Website

www.waitly.com

Company Facts

Organization Name

Carbonara

Date Founded

2020

Company Location

United States

Company Website

www.carbonaraapp.com

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Reservations

Booking Notes
Customer Support
Group Reservations
Guest Management
Promotions Management
Third Party Booking

Restaurant Reservations

Facebook Reservations
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
For Restaurants
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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